CAC Amsterdam 2010 - Day 1

April 15th, 2010
Peter van der Graaf, spin master - figuratively AND literally!

Last time I was in Amsterdam - for A4U + AAC last year - it was Queen's Day. There was A LOT going on! People and colors everywhere...

This year, we're one week early for Queen's day apparently... and you can really feel the difference! The streets feel so empty!

More surprinsingly, the sessions at CAC feel empty too. It seems not a lot of attendees are coming to the sessions - any session! Yet, the content is of pretty high quality. So far, we are definitely at A4U or SES levels regarding SEO content... Something you wouldn't necessarily expect from a Casino conference...

I definitely enjoyed the sessions I attended today including Christoph Cemper (great link building tips as usual), Frank Watson and Gary Beal.

However, I think the highlight of the day for me was to meet Sébastien Monnier (who was giving a presentation on behalf of his company 1ère position). I wish there were more French SEOs like him. I mean people who really know what they are talking about! I might even end up reconsidering my rant about how France is a 3rd world country as far as Search is concerned :p

Also had some nice chats with Peter van der Graaf, Mathieu Burgerhout, Matteo Monari & more...

My own presentation is tomorrow morning at 9 am! It's insanely early... and if I had had a choice, I defintely would have presented at a different time (I'm also on a panel in the afternoon btw)... Nonetheless, I think the content will be worth getting up that early, if you're brave enough! ;)

Okay, back to powerpoint ironing! :p

Think twice before you retweet yourself!

February 21st, 2010

If you have multiple Twitter accounts and/or Facebook fan pages, you have probably cross-posted content or retweeted yourself more than once already... That may be fine but at some level you also  run the risk of annoy your followers with too many duplicates and you will lose some of those hardly aquired fans & followers...

Of course it's up to you to decide how you want to address your followers and fans but I recommend you really think it through before you spam them away by mistake... Here are my own rules of thumb on the matter:

  1. Your product/service specific accounts should talk only about that product, not about your personal life or rants (unless you *are* the product!)
  2. You can retweet some major product news/milestones on your personal profile but you should avoid RTing personal stuff on your product profiles.
  3. Use the "selective tweets" app on Facebook in order to not overpipe stuff from twitter to FB
  4. Make sure you never have duplicate content/status updates/RTs on facebook. Noise is more commonly "accepted" on Twitter than on Facebook.

Finally, remember that overloading your followers with promos will give good results in the short term but it will also burn your followers out! And in many markets, you cannot replace your current followers with new ones of equal quality indefinitely...

Outsourcing Everything - SES London 2010 presentation

February 17th, 2010

We had a nice new session on Offshore Outsourcing at SES London today. I personally enjoyed presenting and the Q&A segment was very interesting in my opinion. I also got some nice feedback which is always nice. Globally I think it was a good session. If you were there, please let us know what you thought! :)

I promised to a few people that I'd make the powerpoint available right away, so here it is; there is a download link at the bottom of this post. It's a bit heavy (2.6 MB) so I'll see if I can somehow come up with a lighter version.

Also, as promised, here's a longer list of sites you can use to start outsourcing work today:

If you're already using another site that works well for you, please let us know also!

Finally, if you have some unanswered questions, feel free to post them below.

Thanks for your feedback! ;)

-Francois.

Speaking at SES London in February

January 22nd, 2010

I will be speaking at SES London next month about one of my favorite topics recently: Offshore Outsourcing.

In the last 6 months I've been interviewing more than 300 providers in different developing countries and hired about 50 of them. I believe I've learned quite a few useful things about how to optimize the process! ;)

Come check out my panel on the 17th: "Best Practices in Offshore Outsourcing for Digital Marketing". It should be interesting!

Also, let me know if you need a coupon code for SES (I can get you 20% off registration).

French SEO

October 30th, 2009

Okay, so I am basically French, I have a French passport, I live In France, I vote in France, sometimes I even blog in French... and therefore, I believe I'm entitled to political immunity for the terrible things I'm about to say:

 

France sucks!

(at least as far as SEO is concerned)

 

Seriously. I get asked time and time again to do some SEO for international companies trying to operate on the French market. I really appreciate the vote of confidence, guys, I do. But allow me to share some thoughts about SEO in France so you fully understand what you're up against...

Broken language

In English, things are simple: you search for "widget", or "buy widget" or "cheap widget" or "buy cheap widgets".

The equivalent in French would be (in respective order): "truc", or "acheter un truc" or "truc pas cher" or "acheter des trucs pas chers".

In case you didn't notice, there is a significant difference in length between "buy cheap widgets" and "acheter des trucs pas chers". It's a real pain for average Jean to type in that much text without mistakes (yes, Jean is prolly the equiv. of average "Joe" in France ;). So average Jean decides it's not worth the effort. Average Jean only types in "truc" ("widget").

The long tail searches are broken and everybody optimizes for the short head terms. Every freaking stupid noun is ultra competitive because of that!

And don't get me started on special characters like ç and é and è and ê and ë which are also a pain to type for many people. So you basically have to optimize for typos, which basically get searched more than the correct spelling! Now... try to make it look natural and legitimate to have all those typos on your web pages... :p

Spam like it's 1999!

Broken language creates a need to optimize for bad spelling... using "alternative" ways.

The complexity of the French language (I'm gonna pass on the details for now) is such a pain in the ass that even Google seems to have bailed out. All the automatic algorythms that can detect pig English produced from word shufflers or Indian contrators. All that stuff Google relies on to prefilter ultimate crap out of acceptable content. All that... is broken at google.fr... or maybe the French guys in charge were too lazy to even try to make it work in the first place. No matter what... spam gets through like when google.com was all young :p

The rough result is this: France is one of those places where display:none and position:absolute still rule the game!

There is an S word for that, but it ain't SEO :p

It's not just machines, it's people too...

So, if you wanna spam like there's no tomorrow, you don't need a French SEO anyways. Canned spam services are typically sold farther east. Please note I do not advocate this.

If you want to do some link building, then you need to actually talk to French people. You might even have to do some business with them in "one way or another". Good luck with that. There are cultures like the US, where people are very goal oriented and pretty much upfront about their intentions. There are also cultures like India (nothing against India in particular, just an example), where people never say "no", even if they have no intention of doing what you ask them to do, whatsoever. Well, all I'm gonna say, is that France does not have a goal oriented culture like the US...

So, you wanna know...

How *I* solved the problem?

Very simple: I don't do business in France!

In France, we have great vacation spots, great wine, awesome girls and more than 400 varieties of cheese! All these may be good reasons to live in France. "Gettings things done" mentality is not common practice though...

Here comes the kicker though: we have better broadband than in the US!

So, France goes like this: you live in a vacation spotand you do your business on the Internet, with better connectivity than most of the US. You don't do business directly in France. Period.

The only caveat is when the EUR/USD sucks balls like right now at $1.50 for 1€... But still, you find out that making $2 is quicker than making 1€. Rock on!

Are you starting to get the picture? ;)

Taxes? Very bad! Fiscal pressure is intolerable! -- Now, if you compare it to California, believe me or not... we're actually slighly better off! (I tried L.A., I know from experience).

Okay, I'm going astray, but I felt like I needed to explain why on earth I'd be choosing to live in France, yet staying away from the French market with a passion!

How to find a good French SEO?

Now, if you still want to get some French SEO done, how do you find a good French SEO?

I'd say, google.fr for "SEO" and see what you get! :p

Here's the craziest part though: SEO agencies here don't sell "SEO" to you. What they sell you is "referencement" ("référencement" if you want the correct spelling).

That means... wait for it... "registration" (roughly)! Yes! It means they're going to register your site with the search engines! Alta vista style all the way! Just what you need, right? Ain't that cute? Bleh... :/

Of course, most of them finally got the message that it's doesn't work that way anymore. That's why, nowadays, they register you with "5000" directories in addition to registering you with "300" search engines...

Oh no... I'm not sure whether I should laugh or cry about it, but seriously, we are (internet) lightyears behind the times out here!

Having ranted enough, let's focus for a moment though: there are exceptions! They are just very hard to find and they are infinitely busy already. Most of the good people I know here (including myself) don't have any resources to take on any new client. (heck, we couldn't care less about our websites either :p)

Where do you find new talent now? I was hoping trade shows would be an answer... so I went to "e-Commerce Paris 2009" recently. Absolutely laughable. So, I asked SES when they'd run another "SES Paris" event. They're not sure they're gonna do it again! So, what's left? Some say "Le Web" conference. I'm afraid it's very "VC" oriented though. Not as technical as you'd need to attract hard core SEO guys.

Unfortunately, we don't have advanced technical events in France any more (I miss the Networld+Interop times...) and the people who do advanced tech are already overwhelmed.

Now, any French guy prove me wrong! I have work for you! Tons!

PS: There's some interesting French SEO blogs though I gotta check out when I have more time. There has to be some good people in that community ;)

PS2: No, France doesn't really suck. I'm just a drama queen.